Answer:
- Ask probing questions to try and get more detail.
Explanation:
The role of an analyst is crucial to the effective management of a project in an organization. He/she primarily works for the evaluation of
In the given situation, the most appropriate course of action would be 'to ask probing questions which will help in seeking more detail' that would assist him in better analysis and evaluation of business processes regarding the customer dealings in order to anticipate the requirements. After knowing the needs only, the analyst would be able to provide solutions for ensuring the effective dealing of delinquent customers that will help in improving the process and optimize the results.
