What determines if a buyer is satisfied or dissatisfied with a​ purchase?
A.
The number of alternatives considered in the purchase decision
B.
How others feel about the purchase
C.
The relationship between the​ consumer's expectations and the​ product's perceived performance
D.
The amount of information gathered in the decision process
E.
Whether or not the buyer experiences cognitive dissonance

Respuesta :

E. Weather or not the buyer experiences