Gerard is currently working as an entry-level customer support technician, but he would like to someday become a software developer.

What is the best first step to understand what he should do?

Ask his manager for a new job or at least a job recommendation
Study graphic design in order to obtain the necessary skills
Use career resources to investigate what skills and education are required
Work part-time as an entry-level web developer

Question 13 (True/False Worth 6 points)

(08.03 LC)

Career resources are used to explore career options and find career information.

True
False

Question 14(Multiple Choice Worth 6 points)

(08.01 MC)

Classify the following skills: writing HTML code, evaluating color theory, using design principles.

Hard skills
Interpersonal skills
People skills
Soft skills

Question 15 (True/False Worth 6 points)

(08.03 LC)

A mentor is a person who is advised, trained, or counseled by a trusted mentee.

True
False