Sally is having trouble deciding which college to attend. While there are buildings, classrooms, and libraries to evaluate, the actual learning is much more difficult to evaluate. It is this ______ of the purchase that makes marketing the service, a college education, complicated.

Respuesta :

Answer:

intangability

Explanation:

The intagability aspect of this purchase would be the education and the actual learning received. While Sally can observe the building and classrooms, she cannot see the process of learning.