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11. Effective communication with patients and co-workers is an important skill for practice managers. Describe what you will do or not do to ensure you are exercising active listening skills.

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noname4217

Answer:

you should not interupt or respond to anything in a condescending way

to demonstrate active listening nod your head to confirm you got the point when they pause add on to the conversation about their topic not changing the topic to talk about something else

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