Answer:
Situational attribution.
Explanation:
Attribution is the cause of an event related to our behavior. Attribution is the concept related to making our world and experience make a sense. Attribution is a phenomenon that helps us to learn how a person is related to the things and relate to self from other things.
It is also predicted our future and behavior outcomes. For instance, if we hear that Mona is very reliable, then we attribute that she is reliable and we will share our secrets with her. In the above statement, Mary Alice makes an attribution related to the situation for that she believes that a complaint from the client towards her because they are less in number in staff.
