The case suggests that one reason for the success of The Container Store is that it offers ________ rewards—rewards that are desired by the workers, as motivators.

A. instrumental
B. emotional
C. expectant
D. equitable
E. valent

Valent rewards refers to rewards that employees want and desire, therefore they are a source of motivation. Valent rewards are not the same for everyone, since every individual values a reward in a different way. For example, some people value public recognition a lot, while others only value monetary rewards.

If valent rewards are associated with good performance, then the employees will be motivated to perform better, e.g. additional bonuses given to salespeople if they increase their monthly sales by 10%.

The case suggests that one reason for the success of The Container Store is that it offers ________ rewards—rewards that are desired by the workers, as motivators. A. instrumental B. emotional C. expectant D. equitable E. valent

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The case suggests that one reason for the success of The Container Store is that it offers ________ rewards—rewards that are desired by the workers, as motivators.

A. instrumental
B. emotional
C. expectant
D. equitable
E. valent