Answer:
These are the options for the question:
- Self-directed work groups and virtual teams
- Flattened management hierarchies
- Changing communication technologies
This is the correct answer:
- Flattened management hierarchies
Explanation:
Fattlened management hierarchies in a a type of management in which the firm does not have many layers of management above operating workers. This is rationale is justified under the assumption that it allows workers to improve their productivity under a more streamlined process.
In this case, the line workers at the Virginia steel mill developed a new process that improved safety and productivity, and only had one layer of management above them to have it approved.
