Answer:
Upgrading IT is considered as B. Support activity
Explanation:
It is considered as support activities because they help the primary activities move smoothly and consistently.
For example, efficient communication between a particular firm and its subsidiaries will be extremely difficult without the necessary IT infrastructure, which will slow down the primary activities that are to be carried out.
The value chain is composed of different activities. In the value chain concept, upgrading IT is considered what kind of support activity
The primary activities of the value chain are known as inbound logistics, operation outbound logistics, marketing and sales, and service.
The Secondary activities or the support activities of value chain are firm infrastructure, human resources management, and procurement.
Supporting activities are known as those works or actions that is undertaken by a nonprofit organization other than program services.
They include fundraising activities, management and general activities etc.
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