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You are busy restocking shelves when a customer asks you about the price of another item. You do not know the answer. What should you do?

(a) Tell the customer it is not your department and to ask someone else.
(b) Tell the customer to ask someone at the customer service desk.
(c) Ask another employee to find out the price.
(d) Go and find out the price yourself.

Respuesta :

Answer:

I would choose either C or D.

Explanation:

You should never be rude to a customer, meanwhile you are busy and you can radio to your coworker, you could also just pause to find it make sure you do not make the customer mad.

While busy restocking shelves, when a customer asks about the price of another item, the employee will apologies and tell the customer to ask someone at the customer service desk. Hence, Option B is correct.

What is a customer service desk?

A desk, a portal or software that is designed with the intention of developing contact with the customers easily. It is the kind of tool that every business must have.

The major benefit of a customer service desk is that one can easily collaborate with the customers and their queries or demands. can also update the business accordingly.

As a result, Option B: Tell the customer to contact the customer service desk is correct.

Learn more about customer service desk from here:

https://brainly.com/question/14569242

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