Answer:
PLANNING
Explanation:
Planning is the management function and process of thinking about the activities required to achieve a desired goal.
It is the first and foremost activity to achieve desired organizational results.
It involves the creation and maintenance of a plan, such that if the plan is followed, organizations can achieve their goals
Planning is also a management process, concerned with goal definition for a company's future direction and determines the resources to achieve such goals. To achieve goals, managers may develop plans, such as a business plan, sales plan or a marketing plan
