Answer:
b. Soft skills
Explanation:
What is today called "soft skills" includes a wide variety and combination of important social skills and abilities. This also includes emotional and social intelligence and more sociable character traits.
Some of the areas that soft skills include are:
Soft skills are very important in all kinds of jobs, not only arts and humanities. Good managers, leaders, and team workers are supposed to have good social skills and high social intelligence to do a good job, organize a team and create a functioning in a healthy working environment.
