Answer:
The correct answer is letter "A": Service technology.
Explanation:
Service technology is referred to as the customer service support companies provide using online-based applications where consumers can submit requests, file claims or ask for general inquiries. As the interaction between organizations and their clients is based on chat software interactions, it is considered intangible. However, it does not imply the outcome will be different or not beneficial for consumers.
Service technology allows fastening customer service assistance time.
