Jamie is the manager of 9 front-line supervisors. He is aware that some problems have begun to surface among the supervisors. He has decided to bring the supervisors together and try to get things out in the open. Not long after the meeting starts, a number of disagreements emerged among the supervisors and the mood became argumentative. If you were Jamie, which responses would be the most effective and least effective?

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Answer:

The most effective responses will be those aimed at restoring harmony between supervisors, allowing all sectors to work efficiently. The least effective responses will be those that seek to help only one supervisor or just one, or some sectors, to the detriment of the others.

Explanation:

As we can see, Jamie is in a situation where his management is very important. This is because the sector of the 9 supervisors on the front line of a given service, are in conflict with each other, which ends up harming the company's success, since it is necessary that all sectors work together.

The meeting established by Jamie, has the responsibility to evaluate the arguments of the supervisors and choose those that will bring an effective result within the company. Jamie must choose as efficient the arguments that show cooperative forms among supervisors, which promote the good functioning of all sectors. However, he must consider as non-efficient, all those arguments that provide separatist ideas and that promote the growth of only some sectors to the detriment of others.

The Jamie responses that be the most effective and least effective:

  • The most effective response is to restore harmony between regulators so that all sectors can operate efficiently.
  • The least effective answer is those who try to support only one regulator or one or several sectors at the expense of other regulators.

Jamie finds that his control is in a very important situation. This is because the sectors of nine supervisors at the forefront of a particular service are competing with each other. This negatively impacts the company's success as all sectors need to work together.

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