Answer:
Susan should use her conflict resolution skills, which is answer A.
Explanation:
Conflict resolution refers to coming to a peaceful agreement between two parties involved in a dispute.
Conflicts tend to happen; they can be prevented but they do tend to happen which is why it is important for the leader to learn how to deal with them and find a constructive solution. Being able to find a resolve the issue is important because otherwise the conflict can prevent the growth of the individuals and group as a whole.
Since Susan took the FCCLA Dynamic Leadership Course, she will likely follow certain steps to come to a solution, such as listening to both parties, asking for solutions, settling on one which benefits both parties and which both parties agree with.
