What does this statement mean to you and why is it important?
“I began to view clients differently, not as cases with things to fix, but as people with concerns and I had the ability to change their experience.” (Diary of a Medical Assistant, 2014).
I think that this statement means that you see the patients as something more than just something getting you to the paycheck. You actually care about the patients and want to do what’s right for them as well as giving them the best care.
