Customers are more likely to tell their friends about negative experiences with companies than positive ones because:

Question

01-12-2021
Business

contestada

Customers are more likely to tell their friends about negative experiences with companies than positive ones because:

Respuesta :

Otras preguntas

A spherical ball of solid, nonporous naphthalene, a "moth ball," is suspended in still air. The naphthalene ball slowly sublimes, releasing the naphthalene into

Jack runs a company and is constantly under pressure. When he went to the doctor recently, he was advised to engage in aerobic exercises that would make his hea

What development took place in 1808 that pleased opponents of slavery? O A. The Underground Railroad began operation. OB. The Emancipation Proclamation was anno

4xy is the greatest common factor of 36xy^2 - 48x^2y

How do u get this?? I know the answer but then I don't know why they shuld divide by 2 I will mark the person who explains wit proper explanation and gives the

Which of the following is NOT a name for Za? Select one: a. b. c. d.

How do I graph this???

Triangle M N L is shown. Angle M N L is a right angle. The length of N L is 15 and the length of hypotenuse M L is 25. Given right triangle MNL, what is the val

Which statement best describes the narrative point of view ?

The number of people who voted for the Green Party in a election was 1500. The number of people who voted for the Blue Party was 9000. Write the ratio of Green

ayokenny2001 ayokenny2001 · Answer 1 · 2021-12-08T11:27:18+01:00

There is more drama involved in unmet expectations.

The reason why customers are more likely to tell their friends about negative experiences with companies than positive ones is that humans often remember the hateful things said than the nice things

Also, when customers are satisfied with one's service, they rarely tell others. whereas an unsatisfied customer would tell others about his or her bad experience due to unmet expectations.

Logically, customers would have bigger impressions in their mind when they have bad experiences reason companies work on strengthening and improving their customer experience team.

Learn more at : https://brainly.com/question/11437477