The apology of Mr. Kevin Johnson showed that it was rooted in ethics and morality and it was greeted with a mixed reaction as people were both happy, but uncertain if he meant what he said.
What are Company Values?
This refers to the set of ethics and principles that guides a company and its relation to staff and customers for a better work environment and to meet company set goals.
Hence, we can see that Mr. Johnson accepted personal responsibility for the actions of the store manager and closed down over 8,000 Starbucks stores in order to educate their staff on unconscious bias.
The questions are:
- Did Johnson openly acknowledge that his decision was based in ethics and morality?
- Did his apology and actions promote awareness of an ethical issue?
- Did it create a positive or negative difference in the communities Starbucks serves?
- Did it make a positive or negative difference for Starbucks employees and customers?
Read more about company values here:
https://brainly.com/question/24553900
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