In order to understand another person’s perception of a problem, it is necessary to empathize with the person.
The Pillow Method was designed so that one person could gain insight into the problems of the other person. The pillow method is a five step process through which one can put himself into other's shoes. This can be sued to resolve any disagreement between people and make them understand each other better.
This process makes sure that an individual looks into other's problems through five different perspectives where they try to judge by different probabilities that who is right who is wrong, or both are right or wrong or if the problem is worth not worrying about.
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