Respuesta :
There are 10 common characteristics attributed to servant leadership: active listening, empathy, healing, awareness, persuasion, conceptualization, foresight, stewardship, commitment to the growth of people, and community-building.
How does a Scrum Master demonstrate servant leadership?
A Scrum Master is a servant-leader whose focus is on the needs of the team members and those they serve (the customer), with the goal of achieving results in line with the organization's values, principles, and business objectives.
1. Active listening: Active listening is the practice of preparing to listen, observing what verbal and non-verbal messages are being sent.
2. Empathy: the ability to understand and share the feelings of another.
3. Healing: the process of making or becoming sound or healthy again.
4. Awareness: knowledge or perception of a situation or fact.
5. Persuasion: A belief or set of beliefs, especially religious or political ones.
6. Conceptualization: The action or process of forming a concept or idea of something.
7. Foresight: The ability to predict or the action of predicting what will happen or be needed in the future.
8. stewardship: The job of supervising or taking care of something, such as an organization or property.
9. Commitment: The state or quality of being dedicated to a cause, activity, etc.
10. Community-building: Community building is a field of practices directed toward the creation or enhancement of community among individuals within a regional area or with a common need or interest.
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